FAQ's



What should I bring to my first appointment?



Please bring your photo ID, current insurance cards, up-to-date medications list and any recent medical records.



When should I arrive for my first appointment?



I suggest arriving just a few minutes before your scheduled time in case you have any questions, want to update any information, or to simply relax for a minute or two before we get started. There's never any rush.



Do you need my previous medical records?



If you have your records, great. If not, we will request them from your various providers to make certain we have the most up-to-date information about the state of your health.



How does my insurance work with your MDVIP Practice?



We still accept most major medical insurance, including Medicare. If you have any concerns, just give us a call about your specific insurance. Your Annual Fee pays for preventive care medical services that insurance usually doesn’t cover (i.e., advanced diagnostic testing and screenings). We will continue to bill your insurance and charge copays, co-insurances, and deductibles for other medical services such as sick visits. Your Health Care Savings Account (HSA) may cover your MDVIP annual fee.



My current insurance already pays for an annual physical, so why do I need the Wellness Program?



Our Wellness Program includes lab tests, screenings and diagnostics that go far beyond what is typically included in a basic physical exam. MDVIP screening tests are typically not covered by insurance unless you are already symtomatic. These tests, for example, have been shown to identify 40 percent more people at risk for heart attack or stroke compared to standard cholesterol tests. The detailed results of this additional testing, in combination with our one-on-one counseling, will be used to develop your customized wellness plan. It’s a more proactive approach to staying well - developing a clearer picture of your health risks and making a plan to minimize them. (from MDVIP)


More / Dr. Hurley
More / Dr. Akhtar

Where do I get my labs done?



For your convenience, we usually have our own phlebotomist at the office provided by Quest. We will periodically recommend other labs based on need and the patient's insurance.



Do you have same day appointments?



As an MDVIP-affiliated practice, we guarantee same-day or next day appointments. It's just one of the many benefits of your MDVIP membership.



How do I get refills for my medications?



In many (most) cases, your pharmacy will contact us on your behalf for routine refills. You may also log in to our Patient Portal and request refills. Of course, we're always here to help ... just call.


Patient Portal

What if I have to cancel my appointment?



We understand that sometimes things come up at the last minute or out of your control. Just give us a call and we'll gladly change your visit to suit your busy schedule.



Medical Care for the Whole Person



Tidewater Doctors

2270 Ashley Crossing Dr.| Charleston, SC 29414

Ph: 843-766-1936 or 843-990-5866



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